Effective Date: 26th July 2026

AeroPsyence
Privacy Policy

1. Introduction

AeroPsyence ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

As a Swiss company specialising in aviation wellbeing, resilience profiling, human performance and organisational resilience, we recognise the importance of safeguarding the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, contact us or engage our services.

We process personal data in accordance with:

• the Swiss Federal Act on Data Protection (FADP/nFADP);
• where applicable, the EU General Data Protection Regulation (GDPR); and
• other applicable data protection legislation.

2. Data Controller

AeroPsyence

Registered Office:
Hochfelderstrasse 13a,
8173 Neerach
Switzerland

Email: robin@aeropsyence.com
Website: www.aeropsyence.com

3. Information We Collect

Depending on how you interact with us, we may collect:

Personal Identification Information

• Name
• Organisation
• Job title
• Email address
• Telephone number
• Country of residence
• Postal address (where required)

Professional Information

Where relevant to our services, we may collect:

• Aviation role
• Employer
• Industry sector
• Professional qualifications
• Experience relevant to the services requested

Website Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Language preferences
• Website usage statistics
• Pages visited
• Date and time of access
• Referring website

4. Special Category or Sensitive Personal Data

Certain AeroPsyence services may involve the processing of information relating to wellbeing, resilience, psychological performance or other sensitive personal information.

Such information is collected only where:

• it is necessary for the requested service;
• you have provided informed consent where required; or
• another lawful basis under applicable data protection legislation applies.

We do not use such information for marketing purposes.

Where possible, reports are anonymised or pseudonymised before organisational analysis or research.

5. How We Use Your Information

We process personal information to:

• respond to enquiries;
• provide requested services;
• deliver resilience profiling and wellbeing programmes;
• administer client relationships;
• manage training and consultancy engagements;
• improve our services;
• maintain website security;
• comply with legal obligations;
• protect our legal rights.

We do not sell personal information.

6. Legal Basis for Processing

Where applicable under GDPR, processing is based upon one or more of the following:

• your consent;
• performance of a contract;
• compliance with legal obligations;
• our legitimate interests in operating and improving our business;
• protection of vital interests where applicable.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

• improve website functionality;
• remember user preferences;
• understand website usage;
• enhance user experience;
• measure website performance.

You may control or disable cookies through your browser settings.

Where legally required, non-essential cookies will only be placed following your consent.

8. Marketing Communications

If you subscribe to newsletters or updates, we may use your contact details to provide information about:

• new services;
• research publications;
• aviation wellbeing insights;
• events;
• webinars;
• professional resources.

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

9. Data Sharing

We may share personal information with trusted service providers who assist us in operating our business, including:

• IT service providers;
• cloud hosting providers;
• secure communication providers;
• payment processors;
• legal and professional advisers.

These providers are required to maintain appropriate confidentiality and security measures.

We may also disclose personal information where required by law or regulatory obligation.

10. International Transfers

Some of our technology providers may process data outside Switzerland.

Where personal data is transferred internationally, we implement appropriate safeguards, including:

• recognised adequacy decisions;
• Standard Contractual Clauses (SCCs);
• equivalent safeguards recognised under Swiss law.

11. Data Security

AeroPsyence implements appropriate technical and organisational measures designed to protect personal information against:

• unauthorised access;
• accidental loss;
• alteration;
• disclosure;
• misuse;
• cyber threats.

These measures include secure hosting, encryption where appropriate, controlled access and regular security reviews.

Despite these measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as necessary to:

• provide our services;
• fulfil contractual obligations;
• comply with legal or regulatory requirements;
• resolve disputes;
• protect our legal interests.

Retention periods vary according to the type of information and applicable legal obligations.

13. Your Rights

Subject to applicable law, you may have the right to:

• access your personal information;
• request correction of inaccurate information;
• request deletion of your information where appropriate;
• restrict processing;
• object to certain processing activities;
• withdraw consent where processing is based on consent;
• request portability of your personal information where applicable.

Requests may be submitted using the contact details provided below.

14. Children's Privacy

Our services and website are intended for adults and professional users within the aviation industry.

We do not knowingly collect personal information from children under the age of 16.

If we become aware that such information has been collected inadvertently, we will delete it as soon as reasonably practicable.

15. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of those websites.

Users should review the privacy policies of any external sites they visit.

16. Automated Decision-Making

AeroPsyence does not make decisions producing legal or similarly significant effects based solely on automated processing.

Where resilience profiling tools or assessments are used, results are interpreted within a broader professional context and are not intended to replace human judgement or determine employment, licensing or certification outcomes.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legislation, technology or our services.

The latest version will always be available on this website.

The effective date shown at the top of this page indicates when this version became applicable.

18. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

AeroPsyence

Email: robin@aeropsyence.com
Website: www.aeropsyence.com

Registered Office:
Hochfelderstrasse 13a,
8173 Neerach
Switzerland

19. Complaints

If you believe that your personal information has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.

For matters governed by Swiss law, this is generally the Federal Data Protection and Information Commissioner (FDPIC). Where the GDPR applies, you may also have the right to complain to the relevant supervisory authority in your country of residence or place of work.